Over the last 10 years, we’ve worked with 20+ ERP and CRM tools, integrating eCommerce websites and order data. A typical basic integration allows customer and order data to automatically be transferred from the website to your internal system. When updates are made to a customer or order, for example, an order status is changed to “shipped”, your ERP or CRM can communicate back with the website and update the website data. Having these type of processes allows your customers to have a better customer service experience and cuts down on manual data entry for your business. Both customer usability and automation of your day-to-day tasks is a goal in any website we develop. However, please contact us or do mention this before we start working with you.
Our business uses an ERP / CRM tool, can we integrate with this?